Shipping Policy

We aim to make your shopping experience as smooth as possible. Please review the shipping information below before placing your order.

Order Processing

All orders are processed and dispatched within 2–4 business days after your order has been successfully placed.

Business days are Monday through Friday, excluding public holidays. During busy periods, promotions, or holidays, processing times may take slightly longer.

Shipping Times

Once your order has been dispatched, delivery times will depend on the shipping method and destination selected at checkout.

Please note that estimated delivery times begin after your order has been dispatched, not when the order is placed.

Tracking

Where available, you will receive a shipping confirmation email containing tracking information once your order has been dispatched.

Tracking information may take some time to update after the package has been handed to the carrier.

Delays

While we do our best to ensure your order arrives within the estimated timeframe, we cannot guarantee delivery dates. Delays may occur due to circumstances outside our control, including carrier delays, customs processing, weather, holidays, or other unforeseen circumstances.

Incorrect Shipping Information

Please ensure that your shipping address and contact information are correct when placing your order. We cannot be held responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that changes can be made after an order has been processed.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact our customer service team as soon as possible with your order number and any relevant details or photographs.

We will work with you to help resolve the issue.

International Orders

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges, where applicable, are the responsibility of the customer.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team through the contact information provided on our website.

Thank you for shopping with us!